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Quality/Analytics

QMS (Quality Management System)

Systematically manages specification control, inspection criteria, nonconformance, and corrective actions to continuously improve product and service quality.

ISO 9001IATF 16949 (Automotive Quality)21 CFR Part 11
01

Are you facing these challenges?

1. Recurring document preparation burden for every ISO audit

Operations grind to a halt for weeks preparing for annual surveillance audits and triennial recertification audits. Gathering and organizing inspection records, CAPA histories, and management review materials from disparate systems and spreadsheets is the single greatest burden for quality personnel.

2. Difficulty responding to customer quality audits

Managing PPAP, FMEA, and control plans separately for automotive OEMs and Tier 1 customers makes it easy for data integrity to break down. Every time a CSR (Customer Specific Requirement) changes, you must manually locate and update each related document.

3. Root cause analysis and corrective action take too long after nonconformances

When defects occur, if the process from NCR creation to CAPA completion is handled manually, missed records and delayed follow-up actions are frequent. The added inconvenience of preparing separate 8D reports compounds the problem.

4. Incoming, in-process, and outgoing inspection data is scattered

IQC, PQC, and OQC inspection data is spread across different forms and systems, making it difficult to see quality trends at a glance. Inspection level switching (tightened/normal/reduced) often depends on individual memory or separate records.

5. SPC data and the quality system operate independently

Even when an out-of-control condition is detected on a control chart, if it does not automatically link to an NCR or CAPA, the response is delayed. Communication gaps arise between SPC and quality personnel.


02

Here is how we solve it

Convert audit preparation time into actual improvement activities

Documents and records required for ISO 9001 certification audits are automatically generated as part of daily operations. Inspection records, NCR/CAPA histories, and management review input/output data accumulate simply by performing routine work, eliminating the need for separate preparation before audits.

  • Management Review: Inputs required by ISO 9001 Clause 9.3 (audit results, customer feedback, process performance, nonconformity and corrective action status, follow-up actions from previous management reviews, etc.) and outputs (improvement decisions, resource needs, etc.) are automatically collected in parallel from 5 areas. There is no need to send data requests to each department and consolidate responses.
  • Internal Audit: Audit plans, checklists, and findings are connected in a single workflow. Turtle Diagrams and VDA 6.3 process audit forms are supported, with findings directly linked to corrective action requests.
  • Document Control: Revision history, distribution, and expiry management following a 4-tier document hierarchy (manual-procedure-instruction-form) is available. Expiry timers ensure document review deadlines are never missed, and electronic signatures enable approval workflows.

Practical scenario: If your annual ISO surveillance audit is scheduled for March, you can instantly retrieve the past year's management review records, NCR/CAPA status, internal audit results, and document revision history from the system and present them to auditors without any separate preparation.

Respond immediately to customer requirements

IATF 16949 Core Tools (APQP, PPAP, FMEA, MSA, SPC) are connected within a single system. Once customer-specific CSRs are registered, the corresponding inspection criteria and PPAP requirement levels are automatically reflected in related work.

  • PPAP: Levels 1-5, an 18-element checklist, PSW (Part Submission Warrant), and dimensional results are managed on a single screen. Customer disposition history (approved/conditionally approved/rejected) is also tracked.
  • FMEA: The AIAG-VDA 2019 AP Score (Action Priority) method is applied, with Design FMEA and Process FMEA managed separately. Automatic RPN (Risk Priority Number) calculation is also supported.
  • CSR: Inspection criteria and PPAP requirements for 16 OEMs including Hyundai, Kia, GM, and Ford are mapped bidirectionally. When an OEM changes a CSR, related inspection criteria and PPAP elements can be verified at once.
  • APQP: New product development deliverables are systematically managed through a 5-phase gate approach (Planning/Design/Process Design/Product Validation/Production). Gate reviews and CFT (Cross-Functional Team) member management are supported at each phase.

Practical scenario: If Hyundai requests PPAP Level 3 for a new part, you can check Hyundai's requirements from the CSR database and automatically populate the checklist with the elements required for that level from the 18 PPAP elements. Since FMEA, control plans, dimensional results, and MSA results are linked within the system, you can quickly assemble the PPAP package.

Process NCR through CAPA and 8D seamlessly

When a nonconformance occurs, the flow from NCR creation to CAPA (corrective/preventive action) to 8D report is a single continuous process. Assignment of responsible personnel, deadline management, and escalation at each stage are automated to prevent missed actions.

  • Disposition Decision: When selecting rework, scrap, concession, or return, subsequent processes automatically branch accordingly
  • Root Cause Analysis: Tools such as 5 Why, cause-and-effect diagrams, and FTA are available directly within the system
  • Horizontal Deployment: Preventive actions for similar processes or products are managed together within CAPA
  • Cost Aggregation: Costs incurred for nonconformance handling are automatically tallied, facilitating cost-of-quality tracking

Achieve consistency and efficiency in inspection operations

Incoming inspection (IQC), in-process inspection (PQC), and outgoing inspection (OQC) data are managed within a unified framework. ISO 2859-1 switching rules (tightened/normal/reduced) are automatically applied, reducing the burden on inspectors for inspection level management.

  • Incoming Inspection: Inspection quantities are automatically calculated based on AQL sampling plans. Concession management and supplier certificate of results (SCR) integration connect the full context of incoming inspection work. Automatic switching to reduced inspection after consecutive acceptances and to tightened inspection upon rejection efficiently allocates inspection resources.
  • In-Process Inspection: First article, patrol, and final inspection types are supported. Inspectors can view SPC mini-charts while entering inspection data on shop floor POP screens, enabling real-time process status monitoring. When anomalies occur, 4M (Man, Machine, Material, Method) change reports can be created immediately.
  • Outgoing Inspection: COC (Certificate of Conformance) / COA (Certificate of Analysis) are issued automatically and integrated with ERP shipping processes. Hold/release management prevents shipment of products that have not completed quality verification.
  • Offline POP: In environments with unstable networks, up to 500 inspection records can be stored locally and automatically synchronized (queue-and-sync) when the network is restored.

Practical scenario: When raw materials from Supplier A are received, the inspection quantity is automatically calculated based on the item's sampling plan. If the inspection passes, receipt processing proceeds; if it fails, an NCR is automatically generated and the disposition decision process (return/concession/scrap) begins. If a concession is decided, the concession rationale and approval history are recorded, enabling subsequent quality tracking of that lot.

SPC deviations lead directly to quality actions

Bidirectional integration with the SPC solution is provided. When a Nelson Rules violation is detected on a control chart, a CAPA is automatically generated or an alert is sent to the responsible person depending on severity. SPC mini-charts are embedded in the in-process inspection POP screen, allowing real-time process status verification on the shop floor.


03

Global standards this solution follows

Key quality standard requirements are built into the system architecture without separate customization. Regardless of which certifications your company holds, the records and processes required by those standards are incorporated into daily operations.

ISO 9001:2015 -- Quality Management System

Why does this standard matter? ISO 9001 is the most widely recognized quality management standard in the world. It is frequently required for customer supply conditions, bid qualifications, and export requirements. Most manufacturing companies hold this certification, and annual surveillance audits must be passed to maintain it.

How is it applied in VEXPLOR?

ISO 9001 ClauseWhat it means for your operationsVEXPLOR approach
7.5 Documented InformationYou must control the creation/revision/distribution/disposal of quality documents4-tier document hierarchy (manual-procedure-instruction-form), automatic revision history, expiry timer, electronic signature
8.4 External ProvisionYou must evaluate and manage supplier quality capability6-criterion weighted average supplier evaluation, automatic performance collection, SCR, grade (S-D)
9.1 Monitoring/MeasurementYou must collect and analyze quality data for processes and productsIQC/PQC/OQC inspection data integrated management, bidirectional SPC integration, POP shop floor input
9.2 Internal AuditYou must periodically verify the suitability of the quality systemIntegrated audit plan/checklist/findings management, Turtle Diagram, VDA 6.3 support
9.3 Management ReviewTop management must review quality system performanceParallel data collection from 5 areas, automatic input/output organization, automatic follow-up action generation
10.2 Nonconformity/Corrective ActionYou must analyze causes and prevent recurrence when nonconformities occurNCR-CAPA-8D linkage, 5 Why/cause-and-effect diagram/FTA, horizontal deployment, lessons learned

IATF 16949:2016 -- Automotive Quality Management System

Why does this standard matter? IATF 16949 certification is virtually mandatory for supplying parts to automotive OEMs such as Hyundai, Kia, GM, and Ford. Built on ISO 9001 with automotive industry-specific requirements (Core Tools, Customer Specific Requirements, etc.), it serves as the most important benchmark in customer quality audits.

How is it applied in VEXPLOR?

IATF 16949 RequirementWhat it means for your operationsVEXPLOR approach
APQP (Advanced Product Quality Planning)New product development must follow 5-phase gates with documented deliverables5-phase gate reviews, deliverable management, CFT member management
PPAP (Part Approval)Parts must be approved by customers with 18 elements before mass productionLevels 1-5, 18-element checklist, PSW, dimensional results, customer disposition history
FMEA (Failure Analysis)Potential failure modes must be analyzed in advance to reduce riskAIAG-VDA 2019 AP Score, Design/Process FMEA separation, automatic RPN calculation
MSA (Measurement System Analysis)The reliability of measurement equipment and operators must be verifiedGage R&R, bias/stability/linearity analysis, ndc determination
SPC (Statistical Process Control)Process variation must be monitored with response to out-of-control conditionsBidirectional SPC solution integration, Nelson Rules, deviation-to-CAPA automation
cl.9.1.1.1 Control Limit ResponseA reaction plan must be executed when control limits are exceededAutomatic CAPA generation or production hold by severity upon SPC deviation detection
Customer Specific Requirements (CSR)Different quality requirements from each OEM must be managedBidirectional inspection/PPAP mapping for 16 OEMs, instant related document verification upon CSR change

ISO 13485:2016 -- Medical Device Quality Management System

Why does this standard matter? ISO 13485 certification is required for manufacturing or exporting medical devices. It is often a prerequisite for regulatory approvals such as CE marking (Europe), FDA 510(k) (USA), and MFDS GMP (Korea). Because it is directly related to patient safety, traceability and document control requirements are extremely stringent.

How is it applied in VEXPLOR?

ISO 13485 RequirementWhat it means for your operationsVEXPLOR approach
Design History File (DHF)The complete history of medical device design and development must be documentedDHF-related data structure implemented
UDI (Unique Device Identification)Each medical device must be assigned and managed with a unique identification codeUDI management table
Clinical EvaluationClinical safety and efficacy of products must be evaluatedClinical evaluation record management
FSCA (Field Safety Corrective Action)Rapid corrective action must be taken for post-market safety issuesFSCA recording and tracking
PMS (Post-Market Surveillance)Safety must be continuously monitored after market releasePMS data structure
Regulatory SubmissionRegulatory materials must be submitted to authoritiesRegulatory submission management table

Note: ISO 13485 is implemented at a foundational level. Advanced features such as medical device regulatory submissions (EUDAMED/UDI integration) are under development as extension packs.

AS9100 Rev D -- Aerospace Quality Management System

Why does this standard matter? AS9100 certification is required for manufacturing or supplying aerospace parts. Given the safety-first nature of the industry, quality requirements such as First Article Inspection (FAI), counterfeit parts prevention, and configuration management are even more stringent than automotive.

How is it applied in VEXPLOR?

AS9100 RequirementWhat it means for your operationsVEXPLOR approach
FAI (First Article Inspection)Detailed inspection of the first production item for new/changed parts must be performed and reportedAS9102-based FAI report management (2 tables)
Counterfeit Parts ControlCounterfeit parts must be prevented from entering the supply chainCounterfeit parts management table
Configuration ManagementPhysical and functional characteristics of products must be identified and changes controlledConfiguration management data structure
NadcapCertifications for special processes (heat treatment, welding, plating, etc.) must be managedNadcap certification management

Note: AS9100 is implemented at a foundational level. Advanced features such as OASIS DB integration are under development as extension packs.

21 CFR Part 11 -- FDA Electronic Records/Electronic Signatures

Why does this standard matter? This regulation must be complied with when exporting pharmaceuticals, cosmetics, food, or medical devices to the US, or when obtaining FDA certification domestically. It ensures the legal validity of quality records managed through electronic systems rather than paper.

How is it applied in VEXPLOR? Electronic signature functionality and access control are included in the system. Electronic signatures are performed in approval workflows, and signed records are tamper-protected. Enhancement for full 21 CFR Part 11 compliance, including strengthened audit trails, is in progress.

GMP (Good Manufacturing Practice)

Why does this standard matter? For pharmaceutical or cosmetics manufacturing, compliance with industry-specific GMP regulations is mandatory. QMS document control and CAPA processes are core elements shared with GMP systems.

How is it applied in VEXPLOR? Document control and CAPA processes are shared with the CGMP solution. For facilities that manufacture both pharmaceuticals and cosmetics, an integrated quality system can be established by utilizing the QMS and CGMP solutions together.


04

How it differs from existing systems

Compared to Excel/document-based management

Existing ApproachVEXPLOR QMS
Inspection records, NCRs, and CAPAs managed in separate filesData connected and managed within a single system
Inspection level switching (tightened/normal/reduced) manually determinedISO 2859-1 switching rules automatically applied
18 PPAP elements stored in scattered individual foldersElement status and submission documents managed on a single screen
Management review materials collected from each department and aggregatedData from 5 areas automatically collected, reducing preparation time
Weeks of document organization before auditsDaily work becomes audit preparation

Compared to general-purpose ERP QM modules

ItemGeneral ERP QMVEXPLOR QMS
IATF Core ToolsSeparate module or unsupportedAPQP/PPAP/FMEA/MSA/SPC integrated
Automatic inspection level switchingMostly manualISO 2859-1 switching rules automated
SPC integrationSeparate SPC system requiredBidirectional data integration, POP mini-chart
Shop floor inputDesktop-centricPOP shop floor screens, offline support (500-record queuing)
NCR-CAPA-8D linkageFixed workflowsFlexibly connected through reusable process patterns
OEM CSR managementSeparate or unsupportedInspection/PPAP mapping for 16 OEMs

Compared to specialized QMS software

Specialized QMS products such as ETQ Reliance, MasterControl, and Veeva Vault have strengths in document management, audit management, and regulatory compliance (especially for medical devices and pharmaceuticals). In contrast, VEXPLOR QMS differentiates through tight integration with the manufacturing floor (SPC integration, POP shop floor screens, ERP/MES integration). It is particularly well-suited for environments where IATF Core Tools and shop floor inspection/SPC are critical, such as automotive parts manufacturers.


05

How does it compare to global solutions?

If your company is evaluating SAP QM or specialized QMS products, the following comparison may help inform your decision.

Compared to SAP QM

SAP QM FunctionVEXPLOR CoverageWhat this means for you
QM-PT (Quality Planning)Covered by inspection criteria, control plans, FMEA (90% coverage)IATF-required quality planning documents can be managed without a separate module
QM-IM (Quality Inspection)Covered by incoming/in-process/outgoing inspection (95% coverage)SAP QM-IM level inspection management available without separate licensing
QM-QN (Quality Notification)Covered by NCR, CAPA (90% coverage)Seamless processing from nonconformance to corrective action
QM-CA (Quality Certificates)Automatic COC/COA issuance at outgoing inspection (85% coverage)Customer-required certificates automatically generated at shipment
QM-QC (Quality Control)SPC integration, deviation logs (80% coverage)SPC deviations automatically linked to quality actions
QM-PT-IS (Inspection Specifications)Inspection items, sampling plans (90% coverage)ISO 2859-1 switching rules automated (mostly manual in SAP QM)
QM-PT-CP (Calibration Planning)Measuring instruments, calibration management (85% coverage)Automatic calibration expiry alerts and usage prohibition
Stability StudyNot implemented (0%)LIMS solution integration required for stability studies
Batch DeterminationERP batch reference only (30% coverage)Batch tracking supplemented through ERP/MES integration
Material Usage DecisionConcession management (70% coverage)Concession approval/history management available, though feature scope is limited compared to SAP MUD

Available in SAP QM but not yet in VEXPLOR: Stability Study dedicated functionality, Batch Determination (automatic batch assignment). Stability studies are supported by the LIMS solution, and batch management is supplemented through ERP integration.

Available in VEXPLOR but requiring separate implementation in SAP QM: ISO 2859-1 automatic inspection level switching, POP shop floor screens with offline queuing (500 records), bidirectional CSR mapping for 16 OEMs, NCR-CAPA-8D reusable process patterns, parallel management review data collection from 5 areas.

Feature area comparison with major QMS products

The following shows the implementation level across each feature area.

Feature AreaSAP QMETQ RelianceMasterControlVeeva VaultVEXPLOR QMSWhat this means for you
Inspection ManagementTop-tierExcellentBasicBasicExcellent (95% coverage)Integrated incoming/in-process/outgoing inspection approaching SAP-level capability
NCR/CAPAExcellentTop-tierTop-tierTop-tierExcellent (90% coverage)Nonconformance/corrective action management at specialized QMS product level
Document ManagementBasicExcellentTop-tierTop-tierExcellentDocument management depth is limited compared to MasterControl/Veeva
Audit ManagementBasicTop-tierExcellentExcellentExcellentCovers automotive industry audits with Turtle Diagram, VDA 6.3, etc.
SPC IntegrationBasicBasicPoorNot supportedExcellent (90% coverage)SPC data and quality actions connected within a single system
APQP/PPAPExcellentBasicPoorNot supportedExcellent (90% coverage)Strong advantage for automotive parts companies requiring IATF Core Tools
Supplier QualityExcellentExcellentBasicPoorExcellent6-criterion weighted evaluation, automatic performance collection
Medical Device RegulatoryPoorExcellentTop-tierTop-tierFoundational (75% coverage)ISO 13485 foundational structure implemented, enhancement in progress
Aerospace RegulatoryPoorBasicPoorNot supportedFoundational (70% coverage)AS9100 foundational structure implemented, extension pack under development
Calibration ManagementExcellentExcellentBasicPoorExcellentIncludes expiry alerts and automatic usage prohibition
Electronic SignatureBasicTop-tierTop-tierTop-tierBasicBasic electronic signature supported, Part 11 full compliance enhancement in progress
Recall ManagementBasicBasicBasicPoorExcellentRecall process linked with lot tracking
Management ReviewPoorBasicBasicBasicExcellentParallel collection from 5 areas is a unique VEXPLOR strength
POP/Shop Floor InputPoorPoorNot supportedNot supportedExcellentManufacturing floor touch input with offline capability

Overall Coverage: SAP QM approximately 62%, ETQ Reliance approximately 74%, MasterControl approximately 66%, Veeva Vault approximately 58%, VEXPLOR QMS approximately 80%. VEXPLOR QMS provides the broadest coverage in the automotive (IATF) + manufacturing floor (SPC/POP) domain.

Areas where VEXPLOR QMS is relatively weaker: Medical device/aerospace regulatory compliance is at a foundational implementation stage, and document management and electronic signatures have limited depth compared to MasterControl/Veeva Vault. These areas are being enhanced through extension packs.

Areas where VEXPLOR QMS is relatively stronger: IATF Core Tools (APQP/PPAP/FMEA), bidirectional SPC integration, POP shop floor screens, parallel management review collection, and ISO 2859-1 switching rule automation are features that require separate implementation or are unsupported in the above products.


06

Expected benefits after implementation

Streamlined audit response

  • Time previously spent on certification audit preparation can be significantly reduced. Daily operational data can be directly used as audit evidence.
  • Time spent gathering management review materials is shortened through automatic parallel collection.

Faster nonconformance resolution

  • Lead time from NCR occurrence to CAPA completion can be shortened. Automatic 3-level escalation prevents action delays.
  • Horizontal deployment and lessons learned records for similar nonconformances accumulate, contributing to reduced repeat defects.

Strengthened customer audit response capability

  • When OEM customers change CSRs, related inspection criteria and PPAP requirements are updated in sync, preventing missed responses.
  • PPAP submission documents are consistently managed within the system, enabling immediate submission upon customer request.

Data-driven decision making from inspection data

  • Integrated IQC/PQC/OQC inspection data enables quality trend analysis by supplier, process, and product.
  • Linked SPC control chart deviations and quality actions accelerate response to process anomalies.

07

Solution component summary

AreaKey Features
Inspection ManagementIncoming/in-process/outgoing inspection, sampling plans, automatic inspection level switching, COC/COA issuance
Nonconformance/CAPANCR management, disposition decisions (rework/scrap/concession/return), CAPA, 8D process
IATF Core ToolsAPQP 5-phase, PPAP Levels 1-5, FMEA (AIAG-VDA), MSA, SPC integration
Document/Audit4-tier document hierarchy, internal audit, management review, electronic signature
Supplier Quality6-criterion weighted evaluation, automatic performance collection, SCR management, grade (S-D)
Measuring Instrument ManagementCalibration cycle management, MSA, expiry alerts (D-30/D-7/D-day), automatic usage prohibition
Industry-SpecificISO 13485 (medical devices), AS9100 (aerospace), CSR OEM mapping
Shop Floor IntegrationPOP shop floor screens, SPC mini-chart, offline queuing, ERP/MES integration

08

Key workflows

Quality management flow from incoming inspection to shipment

Raw material receipt -> Incoming Inspection (IQC) -> [Pass] -> Production input -> In-Process Inspection (PQC) -> Finished goods -> Outgoing Inspection (OQC) -> [Pass] -> Shipment
                                                  -> [Fail] -> NCR generated -> Disposition (return/concession/scrap) -> Supplier corrective action request

Nonconformance handling flow

Nonconformance detected -> NCR registered -> Containment action (lot quarantine) -> Disposition
  -> CAPA request -> Root cause analysis (5 Why/cause-and-effect diagram/FTA) -> Corrective action plan -> Execution -> Effectiveness verification
  -> [Ineffective] -> Re-analysis/re-action -> Re-verification
  -> [Effective] -> CAPA completed -> Lessons Learned -> Horizontal deployment

PPAP submission flow (automotive parts manufacturers)

Customer PPAP request -> CSR verification -> PPAP Level determination -> 18-element review
  -> FMEA completion confirmed -> Control plan confirmed -> MSA (Gage R&R) completion confirmed -> Dimensional results confirmed
  -> PSW prepared -> Customer submission -> Customer disposition (approved/conditional/rejected) -> Result recorded
09

Suitable companies

  • Automotive parts manufacturers: Tier 1/Tier 2 suppliers holding IATF 16949 certification that must regularly respond to OEM customer quality audits
  • General manufacturing: Mid-sized manufacturers maintaining ISO 9001 certification seeking to systematize their inspection-nonconformance-CAPA processes
  • Medical devices/Aerospace: Manufacturers requiring industry-specific certifications such as ISO 13485 and AS9100 (at foundational implementation stage with industry extension pack enhancement in progress)

10

Frequently asked questions

Q. We already have ISO 9001 certification. Do we need to change our existing procedures? You can leverage the system while maintaining your existing procedures. The system's workflows are designed based on ISO 9001 requirements and naturally align with your existing QMS procedures. However, a transition period is needed to migrate manually managed records (inspection logs, NCR logs, CAPA management logs, etc.) to the system.

Q. Can we use only some of the IATF 16949 Core Tools? Yes. APQP, PPAP, FMEA, MSA, and SPC can each be used independently and adopted in phases as needed. For example, you can start with PPAP and FMEA first, then add SPC integration later.

Q. Can it support medical device (ISO 13485) or aerospace (AS9100) certification? Foundational data structures are implemented (medical devices: DHF, UDI, clinical evaluation, FSCA, PMS / aerospace: FAI, counterfeit parts, configuration management, Nadcap). However, advanced requirements for these industries (medical device regulatory submissions, aerospace OASIS DB integration, etc.) are under development as extension packs.

11

Solutions that work well together

SolutionIntegration Details
SPCAutomatic CAPA generation on control chart deviations, POP mini-chart embedded in inspection screens
MESInspection integration based on process data, lot tracking
ERPItem information, shipping processes, customer/supplier integration
LIMSTest result integration, quality test data sharing

Try it yourself

Apply the QMS (Quality Management System) template on the canvas, and data models to screens are auto-generated.

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