1. Inaccurate demand forecasts force constant trade-offs between inventory and delivery
The gap between sales forecasts and actual orders is large, and filling that gap with safety stock causes inventory costs to spiral out of control. Conversely, reducing inventory leads to missed delivery deadlines and customer complaints.
2. As suppliers multiply, you are chasing rather than managing
Managing different pricing standards, contract terms, and delivery histories for each supplier in spreadsheets makes it difficult to conduct supplier evaluations or even grasp basic delivery status. There is no consistent process from new supplier registration to performance evaluation.
3. Manual steps creep into every stage from purchase request to payment
Purchase requests sit waiting for approval, purchase orders are issued manually, and tracking from receipt through inspection to payment is difficult because each step runs in a separate system. 3-way matching (PO-receipt-invoice reconciliation) remains theoretical knowledge only.
4. Import purchasing involves too many management touchpoints from LC opening to customs clearance and cost finalization
Cost allocation by Incoterms conditions, LC amendment management, customs documentation preparation, FTA certificate of origin — each step is handled by different people in different ways, making it difficult to accurately determine the Total Landing Cost.
5. S&OP meetings are a formality and fail to drive actionable decisions
S&OP meetings to balance demand and supply exist, but data is scattered across departments, and meeting materials alone take days to prepare. Without scenario comparison capability, decision-making repeatedly falls back on intuition.